Job details

Operations Manager

CHANEL

TorontoFull-time14/8/2026

Role summary

Oversee boutique operations, inventory management, and customer experience to maximize productivity. Manage team development, financial forecasting, and standard operating procedures while ensuring brand image and operational excellence.

Full description

Location: CHANEL Flagship Boutique (in Yorkville)

Reports to: Boutique Manager - Fashion

Contract: Full-time and contract position (18 months – July 2026 – January 2028)

Your role @ Chanel:

To oversee and direct the operations functions for the Boutique to maximize productivity. The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ensuring the smooth running of operations to enable the ultimate client experience.

Operations Manager

Role summary

Full description

Your role @ Chanel:

Your Impact @ Chanel:

Customer Experience/Customer Relationship

Heart of House Workflow

Boutique Operations

Team Spirit & Development

Merchandising/Brand Image/Product

Personal Presentation/Image

Training/Personal Development

What you will bring to the team:

Position Logistics:

You are energized by:

What you’ll gain:

Benefits at CHANEL:

Company information